Delivery
and returns
Delivery
Delivery options:
- – Standard shipping (free) – 3-7 business days
- – Express shipping – 1-3 business days (price calculated at checkout)
- – Worldwide shipping available
Tracking:
Once your order has shipped, you will receive a tracking number via email.
Package:
All jewelry comes in signature Ivankovskiy boxes, perfect for gifting or storage.
Return
Conditions:
- – Jewelry must be unworn and in its original condition;
- – The package must include the original packaging;
- – Custom-made items and those with engraving are not returnable.
How to return an item
Contact us at support@ivankovskiy.com and provide your order number. We’ll guide you through the simple return process.
Refund:
Once we receive and inspect the returned item, the refund will be processed back to the original payment method within 7
business days.
Write to us
Fill out the application
Please fill out this form.